Burns & Co.

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Management Consultancy Services

Every project. One team.

This is the working list of what we deliver. It is long because the work is varied, and because most businesses do not need a specialist firm for each of these things — they need a capable team that can pick a project up and finish it.

Any project your business has.

The eight areas below describe how we organise the work, not the limits of it. A cost reduction programme, a system migration, a relocation, a bid, a restructure, a regulatory deadline, an integration after an acquisition — each of them is a project with a scope, a budget, a timetable and someone accountable for delivery. That is what we provide.

Where a project needs a capability we do not hold in-house, we say so at the scoping stage and bring in a specialist we trust, with the cost agreed in advance. You deal with one team either way.

01

Strategy & Growth

Where the business is going, what it will take to get there, and what has to be true for the plan to work.

  • Market, competitor and customer analysis
  • Growth strategy and business planning
  • Market entry and expansion
  • Pricing and proposition design
  • Channel and route-to-market strategy
  • Board and investor-ready plans

02

Operations & Performance

The work of making an organisation run better — fewer hand-offs, clearer measures, more margin.

  • Operational review and process redesign
  • Cost and margin improvement
  • Capacity, resourcing and rostering
  • Service delivery model design
  • Supplier and contract review
  • KPI and performance frameworks

03

Transformation & Change

Change that lands. We plan the transition, run it, and stay until the new way of working is the normal way.

  • Change programmes and roadmaps
  • System and ERP implementation
  • Automation and digital projects
  • Operating model design
  • Post-acquisition integration
  • Adoption, training and culture

04

Governance, Risk & Assurance

How decisions get made, who is accountable, and what the board can rely on when it signs something off.

  • Board and governance reviews
  • Decision rights and delegation frameworks
  • Risk registers and control frameworks
  • Policy, compliance and assurance reviews
  • Regulatory readiness
  • Internal review and audit support

05

Projects & Programmes

We run projects, and we rescue them. Either way, the timetable, the budget and the benefits are visible throughout.

  • Project and programme set-up (PMO)
  • Planning, budget and benefits tracking
  • Vendor and delivery partner management
  • Recovery of projects that have slipped
  • Independent assurance reviews
  • Closure, handover and lessons learned

06

Commercial & Procurement

Winning the work and buying it well — the commercial mechanics that decide whether a contract makes money.

  • Bid, tender and framework management
  • Commercial contract and pricing strategy
  • Procurement and supplier negotiation
  • Partnership and joint venture structuring
  • Franchise and licensing models
  • Exit and succession readiness

07

People & Leadership

Structure, capability and the leadership team — the part of a project that decides whether it sticks.

  • Organisational design and structures
  • Leadership team effectiveness
  • Succession and talent planning
  • Performance and reward frameworks
  • Engagement and retention
  • Interim leadership and cover

08

Data & Technology

Better decisions need better information, and the systems that produce it have to be chosen and used properly.

  • Data and management information strategy
  • Reporting and dashboard design
  • System selection and implementation support
  • Information governance and data protection
  • Automation and AI opportunities
  • Technology roadmap and vendor management

Ways Of Working

Four ways to engage us.

Fixed-scope project

A defined piece of work with an agreed output, price and timetable. Useful when the question is clear and the answer needs to arrive by a date.

Retainer

An agreed number of days each month with senior attention on call. Work is prioritised as the picture changes, which suits businesses without a permanent strategy function.

Embedded delivery

Our team works inside yours for the life of the project, alongside your people, using your governance and your systems.

Programme leadership

We take accountability for delivery of a programme, reporting to your board on progress, risk, spend and benefits.

Tell us the project. We will tell you how we would deliver it.

Tell us what you are trying to deliver, what has been tried, and what is standing in the way. The first conversation is free, and it usually tells you whether the work is worth doing.

Or call +44 20 4652 6432

What a management consultancy engagement actually covers

Most businesses do not need a different specialist firm for every problem they face. They need a team that can take a project, understand the context quickly, and carry it through to a result. That is the basis on which this division is organised: one team covering strategy, operations, transformation, governance, projects, commercial work, people and technology.

In practice a single engagement often crosses several of those areas. A cost reduction programme usually begins as analysis, turns into process change, requires system or reporting work, and ends with a governance change so the saving holds. Treating those as separate commissions is how projects stall between advisers; treating them as one brief is how they get finished.

Where a project genuinely needs a capability we do not hold, we say so at the scoping stage and bring in a specialist we trust, with the cost agreed before the work starts. The accountability for delivery stays with us.

  • Strategy, market analysis and growth planning
  • Operational review, process redesign and cost reduction
  • Transformation, system implementation and change adoption
  • Governance, risk and assurance frameworks
  • Project, programme and PMO leadership, including recovery
  • Commercial, procurement, bid and contract strategy
  • Organisational design, leadership and capability
  • Data, reporting and technology selection

If you are unsure which of these your project falls under, describe the outcome you need and we will tell you how we would get there.